Question 1

Where can I download the LunchClub App?

Accepted Answer

You can download the app on the App Store or Play store by searching LunchClub
 
Alternatively you can click the direct links to the app here App Store (IOS) orPlaystore (Android)

Question 2

How do I register an account for a primary school student?

Accepted Answer

Download the Lunchclub App from the App Store (IOS) orPlaystore (Android)
 
Once you have downlaoded the App click on "Parent/Gaurdian Login"
 
Enter your email and password and click "Register"
 
You will then be brought to the homescreen where you can add your childs details

Question 3

How do I add a new user?

Accepted Answer

If you have more than one child in the school it is easy to add them to your account but you will need a Unique ID number for each child you add.

Question 4

Why do I have to put in my child's allergen information?

Accepted Answer

It is really important to put in your childs allergen information as it will automativally block you from selecting any products containing the allergen/s you have selected

Question 5

Do my orders roll over?

Accepted Answer

We operate of a 2-4 week cycling menu so you will need to order lunches for your child on the days you wish them to have a lunch.  We love to add new options to the menu based on feedback from parents, students and schools.  It keeps the menu fresh and interesting for students.  For example you can expect to see Turkey dinners for Christmas etc.

Question 6

How do I get in touch if I need assistance?

Accepted Answer

We are always happy to answer any questions you may have.  You can get in touch by emailing us at cashless@schoolfoodcompany.ie

Question 7

How do I order a lunch for my child?

Accepted Answer

Once you have added a user you will see their name on your screen.  Simply Click on the date/s you wish to order for select the service time and choose your options.  Remebr to place an order for any day you wish your child to get a lunch as orders do not automatically roll over.

Any dates you have placed an order for will highlight in green

Question 8

Do I need to allow push notfiications

Accepted Answer

We use push notifications to send you reminders and updates. We will send a push notification on a Friday to remind you to make your orders for the next week or when we are adding something new to the menu so we always reccomend that you activate them

Question 9

I didn't activate push notifications when i set up my account.  Can I activate them now?

Accepted Answer

You can turn on and off push notification at any time by clicking on the "settings" button in your childs account.

Frequently asked questions

Where can I download the LunchClub App?

How do I register an account for a primary school student?

How do I add a new user?

Why do I have to put in my child's allergen information?

Do my orders roll over?

How do I get in touch if I need assistance?

How do I order a lunch for my child?

Do I need to allow push notfiications

I didn't activate push notifications when i set up my account. Can I activate them now?